Last updated: November 1, 2026
These Terms & Conditions (“Terms”) govern your use of superkeystore.it (the “Website”) and any purchase you make from SuperKeyStore, operated by SuperKeyStore (“SuperKeyStore”, “we”, “us”). By using the Website or placing an order, you agree to these Terms.
1. Products
SuperKeyStore sells digital product keys and subscription codes for software, games and online services (“Products”). We do not ship physical items. Product names, trademarks and logos belong to their respective owners (for example Microsoft, Adobe, McAfee, Norton, Avast and AVG). SuperKeyStore is not affiliated with or endorsed by these manufacturers unless stated otherwise.
Each product page states the edition, license term (lifetime or subscription length), number of users or devices, supported platforms and, where relevant, the activation region. Please check these details before buying.
2. Orders and prices
- All prices are shown in US dollars (USD). Your bank may charge currency conversion fees.
- An order is accepted when we send the product key or an order confirmation by email. We may refuse or cancel an order, for example in case of suspected fraud, a pricing error or if a product is no longer available. If we cancel a paid order, we refund the full amount.
- You must provide a valid email address, as keys are delivered by email.
3. Delivery
Product keys are delivered by email, usually within minutes of payment confirmation. Some orders may be held for a manual security check for up to 24 hours. If you have not received your key within 24 hours, check your spam folder and then contact us at [email protected].
4. Licenses and activation
- You receive a license to use the software under the manufacturer’s own license terms (for example the Microsoft Software License Terms). You must accept and comply with those terms when installing the software.
- Software is downloaded from the manufacturer’s official website or download link provided with your order.
- Subscription products (for example Microsoft 365 or antivirus) run for the term stated on the product page and may need renewal afterwards.
- Region-locked products can only be activated in the stated region. It is your responsibility to check the region before purchase.
- A product key may only be used for the number of users or devices stated. Reselling or sharing keys is not permitted.
5. Refunds
Because product keys are digital goods delivered immediately, refunds are handled under our Politica di rimborso, which forms part of these Terms.
6. Payment
Payments are processed by third-party payment providers. We do not store your full card details. Chargebacks filed without first contacting us may lead to the key being deactivated where the manufacturer allows it.
7. Your account
If you create an account, you are responsible for keeping your login details confidential and for all activity under your account. Please tell us immediately if you suspect unauthorised use.
8. Limitation of liability
To the extent permitted by law, SuperKeyStore is not liable for indirect or consequential losses, data loss, or problems caused by the software itself, your hardware or your internet connection. Our total liability for any order is limited to the amount you paid for that order. Nothing in these Terms limits rights you have under consumer protection laws that cannot be excluded.
9. Privacy
We handle your personal data as described in our Informativa sulla privacy.
10. Changes
We may update these Terms from time to time. The version published on the Website at the time of your order applies to that order.
11. Governing law
These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law rules. If you are a consumer living in another country, you also keep the protection of the mandatory laws of your country of residence.
12. Contact
Questions about these Terms? Email us at [email protected].